Shipping policy


ORDER PROCESSING AND SHIPPING
We are committed to processing and shipping all orders as quickly as possible. Orders are typically shipped within 1 to 3 business days after purchase.

WORLDWIDE SHIPPING
Field Made Co ships worldwide via Canada Post, USPS, PostNL, Royal Mail, and other carriers.

Please note that delivery times are estimates provided by the shipping carriers and cannot be guaranteed. Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number (when applicable).

ABOUT REGULAR SHIPPING WITHOUT TRACKING
We offer regular shipping without tracking to anywhere in Canada via Canada Post.

Please note that delivery can take up to 10 business days. Since this shipping option does not include tracking, delivery progress cannot be monitored once your order has been shipped.

ABOUT FREE SHIPPING
Free shipping is available on orders of the following amounts or more:

  • Canada: No minimum purchase

  • UK: £30 GBP

  • Japan: ¥6,000 JPY

  • Australia & Europe: $100 CAD

INTERNATIONAL DUTIES & TAXES

  • USA: No additional customs duties or import fees. Field Made Co covers the 50% US tariffs on all orders, and applicable duties are included in the shipping fees.

  • EU Orders (excluding the UK):

    • Orders under €150 (excluding taxes and shipping): VAT is collected at checkout, and applicable customs duties are included in the shipping fees.

    • Orders over €150 (excluding taxes and shipping): Applicable customs duties, taxes, and import fees are payable upon delivery.

  • UK & ALL OTHER COUNTRIES: Applicable customs duties, taxes, and import fees may be charged upon arrival.

For all countries where customs duties, taxes, or import fees are payable upon delivery, these charges are the responsibility of the recipient and are non-refundable. We recommend contacting your local customs office for more information before placing your order.

DISCLAIMER FOR INCORRECT ADDRESSES
It is the buyer's responsibility to ensure that the delivery address is entered correctly at checkout. If you notice an error, please contact us immediately at hello@fieldmade.co.

Once an order has been shipped, the delivery address cannot be changed. If a package is returned to us due to an incorrect address and the buyer requests reshipment, additional shipping charges will apply.

SHIPPING ISSUE RESOLUTION
If you experience an issue with your shipment, please contact us. We'll do our best to help and make things right.

Please note that Field Made Co cannot guarantee delivery times or be held responsible for delays, lost or stolen packages, or delivery issues caused by shipping carriers, postal depots, or freight forwarders.